{"id":11720,"date":"2026-05-18T16:14:27","date_gmt":"2026-05-18T14:14:27","guid":{"rendered":"https:\/\/www.closerocket.com\/vseobecne-obchodne-podmienky-firma-saas\/"},"modified":"2026-05-18T17:12:22","modified_gmt":"2026-05-18T15:12:22","slug":"vseobecne-obchodne-podmienky-firma-saas","status":"publish","type":"page","link":"https:\/\/www.closerocket.com\/sk\/vseobecne-obchodne-podmienky-firma-saas\/","title":{"rendered":"V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY – Firma SaaS"},"content":{"rendered":"\t\t
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Legislat\u00edva<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Zmluvn\u00e9 podmienky \u2013 spolo\u010dnos\u0165<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Zmluvn\u00e9 podmienky \u2013 spolo\u010dnos\u0165 SaaS<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Zmluvn\u00e9 podmienky \u2013 obchodn\u00edci<\/a><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tFirma<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Podmienky CloseRocket - spolo\u010dnosti SAAS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. V\u0160EOBECN\u00c9 <\/b><\/p>\n

1.1. Nasleduj\u00face podmienky (\u201eV\u0161eobecn\u00e9 obchodn\u00e9 podmienky\u201c) upravuj\u00fa v\u00e1\u0161 pr\u00edstup k softv\u00e9ru na riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi CloseRocket a jeho pou\u017e\u00edvanie, ktory\u0301 je pr\u00edstupny\u0301 prostredn\u00edctvom webovej str\u00e1nky CloseRocket www.closerocket.com alebo inej (\u201eStr\u00e1nka\u201c), prev\u00e1dzkovanej spolo\u010dnos\u0165ou Deal machine s. r. o., so s\u00eddlom Hlbok\u00e1 cesta 1418\/42, 010 01 \u017dilina, Slovensk\u00e1 republika, I\u010cO: 55 209 971, zap\u00edsanou v Obchodnom registri Okresn\u00e9ho s\u00fadu \u017dilina, Oddiel: Sro, Vlo\u017eka \u010d\u00edslo: 81291\/L, pod\u013ea toho, \u010do je uplatnite\u013en\u00e9 (\u201ePoskytovate\u013e\u201c).<\/p>\n

1.2. Predmetom ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok je \u00faprava vz\u00e1jomny\u0301ch pr\u00e1v a povinnost\u00ed Poskytovate\u013ea a Pou\u017e\u00edvate\u013ea pri pou\u017e\u00edvan\u00ed Softv\u00e9ru.<\/p>\n

1.3. Predty\u0301m, ako za\u010dnete Str\u00e1nku pou\u017e\u00edva\u0165, si pozorne pre\u010d\u00edtajte V\u0161eobecn\u00e9 obchodn\u00e9 podmienky. Pou\u017e\u00edvan\u00edm Str\u00e1nky a\/alebo Softv\u00e9ru, otvoren\u00edm \u00da\u010dtu alebo kliknut\u00edm na vyjadrenie s\u00fahlasu alebo akcept\u00e1cie V\u0161eobecny\u0301ch obchodny\u0301ch podmienok, ak je v\u00e1m t\u00e1to mo\u017enos\u0165 spr\u00edstupnen\u00e1, akceptujete a s\u00fahlas\u00edte v mene svojom alebo v mene svojho zamestn\u00e1vate\u013ea alebo in\u00e9ho subjektu (ak je to uplatnite\u013en\u00e9), \u017ee budete viazan\u00ed a budete sa riadi\u0165 ty\u0301mito V\u0161eobecny\u0301mi obchodny\u0301mi podmienkami. \u010ealej beriete na vedomie, \u017ee ste si pre\u010d\u00edtali a porozumeli na\u0161im Z\u00e1sad\u00e1m ochrany osobny\u0301ch \u00fadajov, ktor\u00e9 n\u00e1jdete tu<\/a>. Ak nechcete s\u00fahlasi\u0165 s ty\u0301mito V\u0161eobecny\u0301mi obchodny\u0301mi podmienkami alebo Z\u00e1sad\u00e1m ochrany osobny\u0301ch \u00fadajov, nesmiete na Str\u00e1nku pristupova\u0165 ani ju pou\u017e\u00edva\u0165. <\/p>\n

1.4. Tieto podmienky sa vz\u0165ahuj\u00fa v\u00fdlu\u010dne na poskytovanie slu\u017eieb uveden\u00fdch v t\u00fdchto podmienkach zo strany poskytovate\u013ea.<\/p>\n

1.5. T\u00e1to Str\u00e1nka je pon\u00fakan\u00e1 a dostupn\u00e1 pou\u017e\u00edvate\u013eom, ktor\u00ed maj\u00fa najmenej 18 rokov a s\u00fa v z\u00e1konnom veku na uzatvorenie z\u00e1v\u00e4znej zmluvy. Ak m\u00e1te menej ako 18 rokov, nie je v\u00e1m dovolen\u00e9 pou\u017e\u00edva\u0165 Str\u00e1nku ani slu\u017eby Softv\u00e9ru. Pou\u017e\u00edvan\u00edm Str\u00e1nky vyhlasujete a zaru\u010dujete sa, \u017ee sp\u013a\u0148ate v\u0161etky vy\u0161\u0161ie uveden\u00e9 po\u017eiadavky na sp\u00f4sobilos\u0165. Ak nesp\u013a\u0148ate v\u0161etky tieto po\u017eiadavky, nesmiete na Str\u00e1nku pristupova\u0165 ani ju pou\u017e\u00edva\u0165. <\/p>\n

1.6. V pr\u00edpade aky\u0301chko\u013evek ot\u00e1zok ty\u0301kaj\u00facich sa Str\u00e1nky alebo V\u0161eobecny\u0301ch obchodny\u0301ch podmienok je v\u00e1m k dispoz\u00edcii podporny\u0301 t\u00edm Poskytovate\u013ea. Kontaktovanie podporn\u00e9ho t\u00edmu Poskytovate\u013ea je mo\u017en\u00e9 vykona\u0165 odoslan\u00edm \u017eiadosti na e-mailov\u00fa adresu: katka@closerocket.com. <\/p>\n

1.7. P\u00f4vodny\u0301m jazykom ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok, ako aj v\u0161etky\u0301ch ostatny\u0301ch textov na Str\u00e1nke, je angli\u010dtina. Poskytovate\u013e poskytuje preklad anglickej verzie iba pre pohodlie. V pr\u00edpade rozporov medzi p\u00f4vodnou anglickou verziou a aky\u0301mko\u013evek prekladom m\u00e1 prednos\u0165 anglick\u00e1 verzia. <\/p>\n

2. K\u013d\u00da\u010cOV\u00c9 POJMY <\/b><\/p>\n

2.1. \u00da\u010det <\/b>znamen\u00e1 profil vytvoreny\u0301 Pou\u017e\u00edvate\u013eom vyplnen\u00edm formul\u00e1ra na Str\u00e1nke a s\u00fahlasom s ty\u0301mito V\u0161eobecny\u0301mi obchodny\u0301mi podmienkami, ktory\u0301 pozost\u00e1va zo v\u0161etky\u0301ch inform\u00e1ci\u00ed vy\u0301znamny\u0301ch pre pou\u017e\u00edvanie Softv\u00e9ru.<\/p>\n

2.2. Poplatok <\/b>znamen\u00e1 pe\u0148a\u017en\u00fa sumu, ktor\u00fa m\u00e1 pou\u017e\u00edvate\u013e zaplati\u0165 poskytovate\u013eovi za pou\u017e\u00edvanie softv\u00e9ru.<\/p>\n

2.3. Poskytovate\u013e <\/b>znamen\u00e1 zmluvn\u00fa stranu ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok, ktor\u00e1 sa zav\u00e4zuje umo\u017eni\u0165 Pou\u017e\u00edvate\u013eovi pou\u017e\u00edva\u0165 Softv\u00e9r za Poplatok, v s\u00falade s ty\u0301mito V\u0161eobecny\u0301mi obchodny\u0301mi podmienkami.<\/p>\n

2.4. Softv\u00e9r <\/b>znamen\u00e1 softv\u00e9rov\u00fa aplik\u00e1ciu vyvinut\u00fa (alebo licencovan\u00fa (ak je to uplatnite\u013en\u00e9)) a poskytovan\u00fa Poskytovate\u013eom na riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi. Softv\u00e9r zah\u0155\u0148a n\u00e1stroje a funkcionality navrhnut\u00e9 na riadenie interakci\u00ed so z\u00e1kazn\u00edkmi, ukladanie a organizovanie z\u00e1kazn\u00edckych d\u00e1t, sledovanie predajny\u0301ch aktiv\u00edt a u\u013eah\u010denie komunik\u00e1cie so z\u00e1kazn\u00edkmi. M\u00f4\u017ee zah\u0155\u0148a\u0165 aj funkcie pre spr\u00e1vu \u00faloh, reportovanie, analytiku a integr\u00e1ciu so slu\u017ebami alebo platformami tret\u00edch str\u00e1n. <\/p>\n

2.5. Obdobie predplatn\u00e9ho<\/b> znamen\u00e1 jeden (1) kalend\u00e1rny mesiac. Predplatn\u00e9 obdobie za\u010d\u00edna plyn\u00fa\u0165 d\u0148om aktiv\u00e1cie re\u017eimu platen\u00e9ho pou\u017e\u00edvania Softv\u00e9ru a automaticky sa obnovuje, pokia\u013e ho niektor\u00e1 zo str\u00e1n neukon\u010d\u00ed v s\u00falade s ustanoveniami ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok. <\/p>\n

2.6. Pou\u017e\u00edvate\u013eom <\/b>osobu, ktorej bolo na z\u00e1klade ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok umo\u017enen\u00e9 pou\u017e\u00edva\u0165 Softv\u00e9r, ku ktor\u00e9mu Poskytovate\u013e vykon\u00e1va autorsk\u00e9 pr\u00e1va.<\/p>\n

3.SET-UP<\/b><\/p>\n

3.1. Pri akceptovan\u00ed ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok je Pou\u017e\u00edvate\u013e povinny\u0301 zaplati\u0165 Poskytovate\u013eovi jednorazovy\u0301 Poplatok za nastavenie (\u201ePoplatok za nastavenie\u201c). Poplatok za nastavenie pokry\u0301va po\u010diato\u010dn\u00fa konfigur\u00e1ciu a aktiv\u00e1ciu Softv\u00e9ru vr\u00e1tane aky\u0301chko\u013evek pr\u00edpravny\u0301ch krokov potrebny\u0301ch na to, aby Pou\u017e\u00edvate\u013e mohol za\u010da\u0165 Softv\u00e9r pou\u017e\u00edva\u0165 v s\u00falade s ty\u0301mito V\u0161eobecny\u0301mi obchodny\u0301mi podmienkami. <\/p>\n

3.2. Vy\u0301\u0161ka Poplatku za nastavenie bude p\u00edsomne dohodnut\u00e1 medzi Poskytovate\u013eom a Pou\u017e\u00edvate\u013eom (vr\u00e1tane elektronickej kore\u0161pondencie) pred aktiv\u00e1ciou Softv\u00e9ru. Poplatok za nastavenie je uvedeny\u0301 bez DPH. <\/p>\n

3.3. Poplatok za nastavenie je nevratny\u0301, a to aj v pr\u00edpade, ak sa Pou\u017e\u00edvate\u013e n\u00e1sledne rozhodne Softv\u00e9r nepou\u017e\u00edva\u0165 alebo ukon\u010d\u00ed tieto V\u0161eobecn\u00e9 obchodn\u00e9 podmienky pred koncom Predplatn\u00e9ho obdobia.<\/p>\n

3.4. Poplatok za nastavenie bude splatny\u0301 na z\u00e1klade fakt\u00fary vystavenej Poskytovate\u013eom. Fakt\u00fara je splatn\u00e1 do desiatich (10) dn\u00ed od d\u00e1tumu jej vystavenia. Aktiv\u00e1cia Softv\u00e9ru a za\u010datie prv\u00e9ho Predplatn\u00e9ho obdobia s\u00fa podmienen\u00e9 zaplaten\u00edm Poplatku za nastavenie. <\/p>\n

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3.5. Aktiv\u00e1cia softv\u00e9ru a za\u010diatok prv\u00e9ho obdobia predplatn\u00e9ho s\u00fa podmienen\u00e9 zaplaten\u00edm zria\u010fovacieho poplatku.<\/p>\n

3.6. Za \u00fa\u010delom nastavenia Softv\u00e9ru sa Pou\u017e\u00edvate\u013e zav\u00e4zuje umo\u017eni\u0165 Poskytovate\u013eovi bezplatne pou\u017e\u00edva\u0165 vlastny\u0301 softv\u00e9r Pou\u017e\u00edvate\u013ea na riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi, aby sa zabezpe\u010dilo, \u017ee sa Softv\u00e9r do neho integruje a bude schopny\u0301 poskytova\u0165 funkcie pop\u00edsan\u00e9 Pou\u017e\u00edvate\u013eovi. Poskytovate\u013e sa zav\u00e4zuje nepou\u017e\u00edva\u0165 softv\u00e9r Pou\u017e\u00edvate\u013ea na riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi na \u017eiadny iny\u0301 \u00fa\u010del ne\u017e na nastavenie a integr\u00e1ciu Softv\u00e9ru a zabezpe\u010denie jeho hladk\u00e9ho chodu. <\/div>\n<\/div>\n
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4. POU\u017d\u00cdVANIE SOFTV\u00c9RU<\/b><\/p>\n

4.1. Na z\u00e1klade ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok a s\u00fa\u010dasn\u00e9ho zaplatenia Poplatku ude\u013euje Poskytovate\u013e Pou\u017e\u00edvate\u013eovi pr\u00e1vo pou\u017e\u00edva\u0165 Softv\u00e9r v nasleduj\u00facom rozsahu:<\/p>\n

4.1.1 \u010dasov\u00fd rozsah: Obdobie predplatn\u00e9ho,<\/p>\n

4.1.1 \u00fazemn\u00e1 p\u00f4sobnos\u0165: neobmedzen\u00e1,<\/p>\n

4.1.3 kvantitat\u00edvny rozsah: pod\u013ea po\u010dtu pou\u017e\u00edvate\u013eov na \u00fa\u010det.<\/p>\n

4.2. Pou\u017e\u00edvanie Softv\u00e9ru je spojen\u00e9 s povinnos\u0165ou Pou\u017e\u00edvate\u013ea plati\u0165 Poskytovate\u013eovi Poplatok. Pou\u017e\u00edvate\u013e berie na vedomie, \u017ee povinnos\u0165 plati\u0165 Poplatok nie je viazan\u00e1 na skuto\u010dn\u00e9 pou\u017e\u00edvanie Softv\u00e9ru Pou\u017e\u00edvate\u013eom v pr\u00edslu\u0161nom obdob\u00ed alebo na rozsah tak\u00e9hoto pou\u017e\u00edvania. <\/p>\n

4.3. Vy\u0301\u0161ka Poplatku bude p\u00edsomne dohodnut\u00e1 medzi Poskytovate\u013eom a Pou\u017e\u00edvate\u013eom (vr\u00e1tane elektronickej kore\u0161pondencie) pred za\u010dat\u00edm pr\u00edslu\u0161n\u00e9ho Predplatn\u00e9ho obdobia. Poplatok je v\u017edy uv\u00e1dzany\u0301 bez DPH. <\/p>\n

4.4. Pokia\u013e nie je medzi Poskytovate\u013eom a Pou\u017e\u00edvate\u013eom p\u00edsomne dohodnut\u00e9 inak (vr\u00e1tane elektronickej kore\u0161pondencie), Poplatok uplatnite\u013eny\u0301 pre dan\u00e9 Predplatn\u00e9 obdobie zost\u00e1va nezmeneny\u0301 pre ka\u017ed\u00e9 nasleduj\u00face Predplatn\u00e9 obdobie pri automatickom obnoven\u00ed a bude sa uplat\u0148ova\u0165 na\u010falej, ky\u0301m sa zmluvn\u00e9 strany p\u00edsomne nedohodn\u00fa na novom Poplatku. Ak\u00e1ko\u013evek zmena Poplatku nadobudne \u00fa\u010dinnos\u0165 od Predplatn\u00e9ho obdobia \u0161pecifikovan\u00e9ho v takejto p\u00edsomnej dohode medzi zmluvny\u0301mi stranami. <\/p>\n

4.5. Zaplatenie Poplatku opr\u00e1v\u0148uje Pou\u017e\u00edvate\u013ea pou\u017e\u00edva\u0165 Softv\u00e9r po\u010das dan\u00e9ho Predplatn\u00e9ho obdobia. Prv\u00e9 Predplatn\u00e9 obdobie za\u010d\u00edna plyn\u00fa\u0165 d\u0148om aktiv\u00e1cie Softv\u00e9ru pre Pou\u017e\u00edvate\u013ea. Pou\u017e\u00edvate\u013e nem\u00e1 n\u00e1rok na vr\u00e1tenie Poplatku za ak\u00e9ko\u013evek nevyu\u017eit\u00e9 Predplatn\u00e9 obdobie. <\/p>\n

4.6. Poplatok bude splatny\u0301 na z\u00e1klade fakt\u00fary s pr\u00edslu\u0161ny\u0301mi \u00fa\u010dtovny\u0301mi a da\u0148ovy\u0301mi dokladmi vy\u017eadovany\u0301mi platny\u0301mi pr\u00e1vnymi predpismi, najm\u00e4 z\u00e1konom o DPH. Poskytovate\u013e bude posiela\u0165 fakt\u00fary Pou\u017e\u00edvate\u013eovi elektronicky na emailov\u00fa adresu poskytnut\u00fa Pou\u017e\u00edvate\u013eom pri nastavovan\u00ed jeho \u00da\u010dtu. Fakt\u00fara je splatn\u00e1 do desiatich (10) dn\u00ed od d\u00e1tumu jej vystavenia. Poplatok bude Poskytovate\u013eom fakturovany\u0301 na konci ka\u017ed\u00e9ho Predplatn\u00e9ho obdobia. <\/p>\n

4.7. Poskytovate\u013e vystav\u00ed fakt\u00faru za poplatok na konci ka\u017ed\u00e9ho Predplaten\u00e9ho obdobia. Ak Pou\u017e\u00edvate\u013e nezaplat\u00ed Poplatok do d\u00e1tumu splatnosti, Poskytovate\u013e m\u00f4\u017ee obmedzi\u0165 alebo pozastavi\u0165 pr\u00edstup Pou\u017e\u00edvate\u013ea k Softv\u00e9ru a\u017e do prijatia \u00faplnej platby. Ak\u00e9ko\u013evek tak\u00e9to obmedzenie alebo pozastavenie nepredstavuje ukon\u010denie t\u00fdchto Podmienok a nem\u00e1 vplyv na automatick\u00e9 pred\u013a\u017eenie Predplatn\u00e9ho obdobia ani na povinnos\u0165 Pou\u017e\u00edvate\u013ea plati\u0165 Poplatok, ktor\u00fd bude na\u010falej narasta\u0165 a\u017e do ukon\u010denia v s\u00falade s \u010dl\u00e1nkom 10. Ak ak\u00fdko\u013evek Poplatok zostane neuhraden\u00fd dlh\u0161ie ako tridsa\u0165 (30) dn\u00ed od d\u00e1tumu jeho splatnosti, Poskytovate\u013e m\u00e1 pr\u00e1vo, nie v\u0161ak povinnos\u0165, ukon\u010di\u0165 tieto Podmienky s okam\u017eitou platnos\u0165ou p\u00edsomn\u00fdm ozn\u00e1men\u00edm bez toho, aby bola dotknut\u00e1 povinnos\u0165 Pou\u017e\u00edvate\u013ea zaplati\u0165 v\u0161etky Poplatky vzniknut\u00e9 do d\u00e1tumu ukon\u010denia. 4.8. Poru\u0161enie t\u00fdchto podmienok m\u00f4\u017ee vies\u0165 k trval\u00e9mu zablokovaniu v\u00e1\u0161ho konta.<\/span><\/p>\n

4.8. V pr\u00edpade, \u017ee Softv\u00e9r zist\u00ed, \u017ee predajcovia ur\u010den\u00ed Pou\u017e\u00edvate\u013eom na predaj jeho produktov nie s\u00fa efekt\u00edvni alebo si riadne neplnia svoje povinnosti, Pou\u017e\u00edvate\u013e s\u00fahlas\u00ed s ty\u0301m, \u017ee Poskytovate\u013e pon\u00fakne Pou\u017e\u00edvate\u013eovi vlastny\u0301ch predajcov prostredn\u00edctvom online predajnej platformy pre obchodn\u00edkov s n\u00e1zvom \u201eCloseRocket\u201c. Podrobny\u0301 popis produktu je dostupny\u0301 na str\u00e1nke CloseRocket | AI-Powered B2B Sales Platform for Global Teams. <\/p>\n

5. DOSTUPNOS\u0164 SOFTV\u00c9RU<\/b>5.1. Pou\u017e\u00edvate\u013e berie na vedomie, \u017ee Poskytovate\u013e vykon\u00e1va pravideln\u00fa \u00fadr\u017ebu Softv\u00e9ru za \u00fa\u010delom zlep\u0161enia slu\u017eieb, po\u010das ktorej m\u00f4\u017ee by\u0165 pr\u00edstup k Softv\u00e9ru do\u010dasne obmedzeny\u0301 alebo vyl\u00fa\u010deny\u0301. Pravideln\u00e1 \u00fadr\u017eba Softv\u00e9ru je Poskytovate\u013eom vykon\u00e1van\u00e1 mimo be\u017eny\u0301ch pracovny\u0301ch hod\u00edn (8:00 hod. – 17:00 hod. CET). Pou\u017e\u00edvatelia bud\u00fa o za\u010dat\u00ed pravidelnej \u00fadr\u017eby informovan\u00ed prostredn\u00edctvom ozn\u00e1menia zobrazen\u00e9ho v pou\u017e\u00edvate\u013eskom rozhran\u00ed Softv\u00e9ru.<\/span> <\/p>\n

5.2. Poskytovate\u013e nezodpoved\u00e1 za \u017eiadne ome\u0161kania sp\u00f4soben\u00e9 okolnos\u0165ami vylu\u010duj\u00facimi zodpovednos\u0165. Za okolnos\u0165 vylu\u010duj\u00facu zodpovednos\u0165 sa pova\u017euje prek\u00e1\u017eka, ktor\u00e1 nastala nez\u00e1visle od v\u00f4le Poskytovate\u013ea a br\u00e1ni Poskytovate\u013eovi v splnen\u00ed povinnosti, iba\u017ee by sa dalo rozumne predpoklada\u0165, \u017ee by Poskytovate\u013e t\u00fato prek\u00e1\u017eku alebo jej n\u00e1sledky odvr\u00e1til alebo prekonal, a \u010falej, \u017ee by Poskytovate\u013e prek\u00e1\u017eku predv\u00eddal v \u010dase vzniku z\u00e1v\u00e4zku. <\/p>\n

5.3. Pou\u017e\u00edvate\u013e berie na vedomie, \u017ee Softv\u00e9r m\u00f4\u017ee zah\u0155\u0148a\u0165 dodato\u010dn\u00e9 slu\u017eby poskytovan\u00e9 tret\u00edmi stranami (napr. hlasov\u00e9 programovanie). Poskytovate\u013e nezaru\u010duje nepretr\u017eit\u00fa dostupnos\u0165, presnos\u0165, pravdivos\u0165, \u00faplnos\u0165 alebo v\u010dasnos\u0165 inform\u00e1ci\u00ed prijaty\u0301ch Pou\u017e\u00edvate\u013eom pri pou\u017e\u00edvan\u00ed ty\u0301chto dodato\u010dny\u0301ch slu\u017eieb. Pou\u017e\u00edvate\u013e berie na vedomie a s\u00fahlas\u00ed s ty\u0301m, \u017ee Poskytovate\u013e m\u00f4\u017ee do Softv\u00e9ru integrova\u0165 komponenty tret\u00edch str\u00e1n, s ktory\u0301mi Pou\u017e\u00edvatelia nebud\u00fa ma\u0165 priamy vz\u0165ah, a tieto komponenty m\u00f4\u017eu spracov\u00e1va\u0165 a zhroma\u017e\u010fova\u0165 \u00fadaje spr\u00edstupnen\u00e9 na \u00fa\u010dely riadenia vz\u0165ahov so z\u00e1kazn\u00edkmi Pou\u017e\u00edvate\u013ea, alebo m\u00f4\u017ee Poskytovate\u013e poskytn\u00fa\u0165 \u00fadaje spr\u00edstupnen\u00e9 na \u00fa\u010dely riadenia vz\u0165ahov so z\u00e1kazn\u00edkmi Pou\u017e\u00edvate\u013ea ty\u0301mto tret\u00edm stran\u00e1m na \u00fa\u010dely s\u00favisiace s fungovan\u00edm alebo prev\u00e1dzkou Softv\u00e9ru. <\/p>\n

5.4. V pr\u00edpade preru\u0161en\u00ed alebo vy\u0301padkov v prev\u00e1dzke ty\u0301chto slu\u017eieb tret\u00edch str\u00e1n m\u00f4\u017ee Pou\u017e\u00edvate\u013e:<\/p>\n

5.4.1 spravova\u0165 a aktualizova\u0165 dotknut\u00e9 nastavenia prostredn\u00edctvom rozhrania Softv\u00e9ru; alebo<\/p>\n

5.4.2 vykona\u0165 aktualiz\u00e1cie alebo \u00fapravy priamo cez rozhranie poskytovan\u00e9 tre\u0165ou stranou, ak je to uplatnitelln\u00e9.<\/p>\n

5.5. Poskytovate\u013e nezodpoved\u00e1 za \u017eiadne \u0161kody alebo straty vyply\u0301vaj\u00face z nedostupnosti alebo nefunk\u010dnosti ty\u0301chto slu\u017eieb tret\u00edch str\u00e1n. Pou\u017e\u00edvate\u013e berie na vedomie, \u017ee prev\u00e1dzka taky\u0301chto slu\u017eieb podlieha podmienkam dohodnuty\u0301m medzi Poskytovate\u013eom a pr\u00edslu\u0161ny\u0301m poskytovate\u013eom z radov tret\u00edch str\u00e1n, a ak\u00e9ko\u013evek obmedzenia alebo vyl\u00fa\u010denia zodpovednosti v ty\u0301chto dohod\u00e1ch sa uplatnia aj vo vz\u0165ahu k Pou\u017e\u00edvate\u013eovi. Pou\u017e\u00edvate\u013e s\u00fahlas\u00ed s ty\u0301m, \u017ee bude dodr\u017eiava\u0165 postupy pou\u017e\u00edvania a aktualiz\u00e1cie Softv\u00e9ru a slu\u017eieb tret\u00edch str\u00e1n tak, ako ich ozn\u00e1mi Poskytovate\u013e alebo poskytovate\u013e z radov tret\u00edch str\u00e1n. <\/p>\n

5.6. Pou\u017e\u00edvate\u013e sa zav\u00e4zuje dodr\u017eiava\u0165 postupy pou\u017e\u00edvania a aktualiz\u00e1cie softv\u00e9ru a slu\u017eieb tret\u00edch str\u00e1n, ktor\u00e9 mu ozn\u00e1mi poskytovate\u013e alebo poskytovate\u013e tretej strany.<\/p>\n

6. <\/b>LICENCIA<\/b><\/p>\n

6.1. Po za\u010dat\u00ed opr\u00e1vnen\u00e9ho pou\u017e\u00edvania Softv\u00e9ru Pou\u017e\u00edvate\u013eom ude\u013euje Poskytovate\u013e Pou\u017e\u00edvate\u013eovi pr\u00e1vo pou\u017e\u00edva\u0165 Softv\u00e9r (\u201eLicencia\u201c) a\/alebo ak\u00fako\u013evek jeho \u010das\u0165 v rozsahu \u0161pecifikovanom v tomto \u010cl\u00e1nku 6 ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok ni\u017e\u0161ie.<\/span><\/p>\n

6.2. Licencia sa ude\u013euje ako neexkluz\u00edvna a \u00fazemne neobmedzen\u00e1 na dobu trvania Predplatn\u00e9ho obdobia.<\/span><\/p>\n

6.3. <\/span>Pou\u017e\u00edvate\u013e nie je opr\u00e1vneny\u0301 udeli\u0165 sublicenciu alebo post\u00fapi\u0165 Licenciu tretej strane bez predch\u00e1dzaj\u00faceho p\u00edsomn\u00e9ho s\u00fahlasuPoskytovate\u013ea.<\/p>\n

6.4. Pou\u017e\u00edvate\u013e nie je opr\u00e1vneny\u0301 meni\u0165, zasahova\u0165 alebo svojvo\u013ene upravova\u0165 Softv\u00e9r alebo ho sp\u00e1ja\u0165 s \u2022 \u2022 4 iny\u0301mi autorsky\u0301mi dielami alebo inak, najm\u00e4 \u00fapravou, zmenou, prekladom, spracovan\u00edm, vykon\u00e1van\u00edm kompil\u00e1cie, ako aj dopl\u0148ovan\u00edm Pou\u017e\u00edvate\u013eom alebo tre\u0165ou stranou, skracovan\u00edm, rozde\u013eovan\u00edm, sp\u00e1jan\u00edm Softv\u00e9ru s iny\u0301mi autorsky\u0301mi dielami do nov\u00e9ho diela, zahrnut\u00edm diela do s\u00faborn\u00e9ho diela, bez predch\u00e1dzaj\u00faceho p\u00edsomn\u00e9ho s\u00fahlasu Poskytovate\u013ea, alebo ho pou\u017e\u00edva\u0165 aky\u0301mko\u013evek iny\u0301m sp\u00f4sobom, ktory\u0301 je v rozpore s \u00fa\u010delom stanoveny\u0301m v \u010cl\u00e1nku 6.2 ty\u0301chto V\u0161eobecny\u0301ch obchodny\u0301ch podmienok.<\/span><\/p>\n

 <\/span><\/div>\n

6.5. <\/span>Softv\u00e9r vr\u00e1tane jeho v\u0161eobecn\u00e9ho usporiadania, vzh\u013eadu, dizajnu, inform\u00e1ci\u00ed, obsahu a \u010fal\u0161\u00edch materi\u00e1lov, ktor\u00e9 s\u00fa v \u0148om k dispoz\u00edcii, je v\u00fdlu\u010dn\u00fdm vlastn\u00edctvom poskytovate\u013ea a je chr\u00e1nen\u00fd autorsk\u00fdm pr\u00e1vom, ochrannou zn\u00e1mkou a \u010fal\u0161\u00edmi platn\u00fdmi ustanoveniami z\u00e1kona o du\u0161evnom vlastn\u00edctve. Pou\u017e\u00edvate\u013e nem\u00e1 pr\u00e1vo a v\u00fdslovne s\u00fahlas\u00ed s t\u00fdm, \u017ee v s\u00favislosti so Softv\u00e9rom alebo akouko\u013evek jeho \u010das\u0165ou, komponentom alebo roz\u0161\u00edren\u00edm (vr\u00e1tane jeho mobiln\u00fdch aplik\u00e1ci\u00ed) neurob\u00ed ni\u010d z nasleduj\u00faceho: (i) kop\u00edrova\u0165, pren\u00e1\u0161a\u0165, prisp\u00f4sobova\u0165, upravova\u0165, distribuova\u0165, pren\u00e1\u0161a\u0165, zobrazova\u0165, vytv\u00e1ra\u0165 odvoden\u00e9 diela, publikova\u0165 alebo reprodukova\u0165 ak\u00fdmko\u013evek sp\u00f4sobom; (ii) sp\u00e4tne analyzova\u0165, dekompilova\u0165, sp\u00e4tne analyzova\u0165 alebo sa inak pok\u00fa\u0161a\u0165 odvodi\u0165 zdrojov\u00fd k\u00f3d, z\u00e1kladn\u00e9 my\u0161lienky, algoritmy, \u0161trukt\u00faru alebo organiz\u00e1ciu; (iii) odstra\u0148ova\u0165 ak\u00e9ko\u013evek upozornenie o autorsk\u00fdch pr\u00e1vach, identifik\u00e1ciu alebo ak\u00e9ko\u013evek in\u00e9 upozornenie o vlastn\u00edckych pr\u00e1vach; (iv) pou\u017e\u00edva\u0165 automatizovan\u00fd softv\u00e9r (boty), hackersk\u00e9 programy, modifik\u00e1cie (mody) alebo ak\u00fdko\u013evek in\u00fd neopr\u00e1vnen\u00fd softv\u00e9r tret\u00edch str\u00e1n ur\u010den\u00fd na modifik\u00e1ciu softv\u00e9ru;   (v) pok\u00fa\u0161a\u0165 sa z\u00edska\u0165 neopr\u00e1vnen\u00fd pr\u00edstup k Softv\u00e9ru alebo po\u010d\u00edta\u010dov\u00fdm syst\u00e9mom \u010di sie\u0165am pripojen\u00fdm k Softv\u00e9ru, zasahova\u0165 do nich, po\u0161kodzova\u0165 ich alebo nar\u00fa\u0161a\u0165 ich \u010dinnos\u0165; (vi) obch\u00e1dza\u0165, odstra\u0148ova\u0165, meni\u0165, vyp\u00edna\u0165, zni\u017eova\u0165 alebo prekon\u00e1va\u0165 ak\u00e9ko\u013evek technologick\u00e9 opatrenia alebo ochranu obsahu Softv\u00e9ru; (vii) nepou\u017e\u00edva\u0165 \u017eiadne roboty, pav\u00faky, crawlery alebo in\u00e9 automatizovan\u00e9 zariadenia, procesy, softv\u00e9r alebo dotazy, ktor\u00e9 zachyt\u00e1vaj\u00fa, „doluj\u00fa“, \u0161krab\u00fa alebo inak pristupuj\u00fa k Softv\u00e9ru s cie\u013eom monitorova\u0165, z\u00edskava\u0165, kop\u00edrova\u0165 alebo zhroma\u017e\u010fova\u0165 inform\u00e1cie alebo \u00fadaje zo Softv\u00e9ru alebo prostredn\u00edctvom Softv\u00e9ru, ani sa nezap\u00e1ja\u0165 do \u017eiadneho manu\u00e1lneho procesu s cie\u013eom urobi\u0165 to ist\u00e9; (viii) zav\u00e1dza\u0165 ak\u00e9ko\u013evek v\u00edrusy, tr\u00f3jske kone, \u010dervy, logick\u00e9 bomby alebo in\u00e9 materi\u00e1ly, ktor\u00e9 s\u00fa \u0161kodliv\u00e9 alebo technologicky \u0161kodliv\u00e9 pre Softv\u00e9r, (ix) pou\u017e\u00edva\u0165 Softv\u00e9r ak\u00fdmko\u013evek sp\u00f4sobom, ktor\u00fd by mohol po\u0161kodi\u0165, znefunk\u010dni\u0165, pre\u0165a\u017ei\u0165 alebo znefunk\u010dni\u0165 Softv\u00e9r alebo zasahova\u0165 do pou\u017e\u00edvania Softv\u00e9ru in\u00fdmi pou\u017e\u00edvate\u013emi, alebo (x) pristupova\u0165 k Softv\u00e9ru alebo ho pou\u017e\u00edva\u0165 ak\u00fdmko\u013evek sp\u00f4sobom, ktor\u00fd nie je v\u00fdslovne povolen\u00fd t\u00fdmito Podmienkami. Pou\u017e\u00edvate\u013e sa tie\u017e zav\u00e4zuje, \u017ee nedovol\u00ed ani nepovol\u00ed nikomu in\u00e9mu, aby vykonal niektor\u00fa z vy\u0161\u0161ie uveden\u00fdch \u010dinnost\u00ed. <\/p>\n

6.6. Pou\u017e\u00edvate\u013e tie\u017e s\u00fahlas\u00ed s ty\u0301m, \u017ee nedovol\u00ed ani neopr\u00e1vni nikoho in\u00e9ho urobi\u0165 \u010doko\u013evek z vy\u0161\u0161ie uveden\u00e9ho. Okrem obmedzen\u00e9ho pr\u00e1va pou\u017e\u00edva\u0165 Softv\u00e9r v s\u00falade s ty\u0301mito V\u0161eobecny\u0301mi obchodny\u0301mi podmienkami, Poskytovate\u013e owns (alebo m\u00e1 licencovan\u00e9, ak je to uplatnite\u013en\u00e9) v\u0161etky pr\u00e1va, pr\u00e1vne n\u00e1roky a z\u00e1ujmy na Softv\u00e9ri a k nemu (vr\u00e1tane v\u0161etky\u0301ch pr\u00e1v du\u0161evn\u00e9ho vlastn\u00edctva v \u0148om) a Pou\u017e\u00edvate\u013e s\u00fahlas\u00ed s ty\u0301m, \u017ee nepodnikne \u017eiadne kroky, ktor\u00e9 by boli v rozpore s taky\u0301mito vlastn\u00edckymi z\u00e1ujmami. Poskytovate\u013e si vyhradzuje v\u0161etky pr\u00e1va na Softv\u00e9r a jeho obsah, vr\u00e1tane, bez obmedzenia, pr\u00e1va vytv\u00e1ra\u0165 odvoden\u00e9 diela.<\/span> <\/p>\n

7. <\/b>OCHRANA D\u00c1T A D\u00d4VERNOS\u0164<\/b><\/p>\n

7.1. Poskytovate\u013e sa zav\u00e4zuje zachov\u00e1va\u0165 d\u00f4vernos\u0165 v\u0161etky\u0301ch poskytnuty\u0301ch osobny\u0301ch \u00fadajov, chr\u00e1ni\u0165 ich pred stratou, kr\u00e1de\u017eou, po\u0161koden\u00edm, neopr\u00e1vneny\u0301m pr\u00edstupom a neopr\u00e1vneny\u0301m \u0161\u00edren\u00edm. Pr\u00e1va a povinnosti Poskytovate\u013ea a Pou\u017e\u00edvate\u013ea vo vz\u0165ahu k ochrane osobny\u0301ch \u00fadajov s\u00fa stanoven\u00e9 v Z\u00e1sad\u00e1ch ochrany osobny\u0301ch \u00fadajov, ktor\u00e9 s\u00fa dostupn\u00e9 na Str\u00e1nke: Z\u00e1sady ochrany osobny\u0301ch \u00fadajov.<\/span> <\/p>\n

7.2. <\/span>Pr\u00e1va a povinnosti Poskytovate\u013ea a Pou\u017e\u00edvate\u013ea v s\u00favislosti s ochranou osobn\u00fdch \u00fadajov s\u00fa uveden\u00e9 v Z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov, ktor\u00e9 s\u00fa k dispoz\u00edcii na Str\u00e1nke: Z\u00e1sady ochrany osobn\u00fdch \u00fadajov<\/a>.<\/span><\/p>\n

7.3. <\/span>Vo vz\u0165ahu k d\u00f4vern\u00fdm inform\u00e1ci\u00e1m, ktor\u00fdmi sa rozumej\u00fa ak\u00e9ko\u013evek inform\u00e1cie (a) zdie\u013ean\u00e9 na \u00fa\u010dely riadenia vz\u0165ahov so z\u00e1kazn\u00edkmi Pou\u017e\u00edvate\u013ea a (b) poskytnut\u00e9 Pou\u017e\u00edvate\u013eom a Poskytovate\u013eom po\u010das ich predzmluvn\u00fdch rokovan\u00ed („D\u00f4vern\u00e9 inform\u00e1cie“), sa prij\u00edmaj\u00faci subjekt zav\u00e4zuje: <\/p>\n

(a) zachov\u00e1va\u0165 ich pr\u00edsnu d\u00f4vernos\u0165, chr\u00e1ni\u0165 ich pred neopr\u00e1vnen\u00fdm pr\u00edstupom a zverejnen\u00edm a pou\u017e\u00edva\u0165 ich len na \u00fa\u010dely poskytovania, in\u0161tal\u00e1cie, implement\u00e1cie, konfigur\u00e1cie, dod\u00e1vania a pou\u017e\u00edvania softv\u00e9ru a v\u00fdkonu s\u00favisiacich pr\u00e1v;<\/p>\n

(b) neposkytova\u0165 ani nezverej\u0148ova\u0165 \u017eiadne D\u00f4vern\u00e9 inform\u00e1cie \u017eiadnym tret\u00edm stran\u00e1m okrem t\u00fdch subjektov, ktor\u00e9 D\u00f4vern\u00e9 inform\u00e1cie od\u00f4vodnene potrebuj\u00fa pozna\u0165, a to len v rozsahu nevyhnutnom na fungovanie a prev\u00e1dzku Softv\u00e9ru;<\/p>\n

7.4. <\/span>Povinnos\u0165 uveden\u00e1 v bode 7.3 sa nevz\u0165ahuje na d\u00f4vern\u00e9 inform\u00e1cie:<\/p>\n

(a)ak sa inform\u00e1cie dostali na verejnos\u0165 alebo sa stali dostupn\u00fdmi bez toho, aby prij\u00edmaj\u00faci subjekt a\/alebo ktor\u00fdko\u013evek z jeho z\u00e1stupcov poru\u0161il ak\u00e9ko\u013evek svoje povinnosti alebo z\u00e1v\u00e4zky, alebo<\/p>\n

(b)ak prij\u00edmaj\u00faci subjekt preuk\u00e1\u017ee, \u017ee tieto d\u00f4vern\u00e9 inform\u00e1cie mal k dispoz\u00edcii pred ich zverejnen\u00edm zverej\u0148uj\u00facim subjektom a \u017ee ich nez\u00edskal v rozpore so z\u00e1konom; alebo<\/p>\n

(c) ak subjekt, ktor\u00fd \u00fadaje zverej\u0148uje, udelil predch\u00e1dzaj\u00faci s\u00fahlas s ich pou\u017eit\u00edm, ozn\u00e1men\u00edm alebo zverejnen\u00edm, alebo<\/p>\n

(d)ak s\u00fa inform\u00e1cie potrebn\u00e9 na v\u00fdkon pr\u00e1v subjektu pod\u013ea t\u00fdchto podmienok alebo<\/p>\n

(e)ak m\u00e1 zmluvn\u00e1 strana pod\u013ea v\u0161eobecne z\u00e1v\u00e4zn\u00fdch pr\u00e1vnych predpisov povinnos\u0165 poskytn\u00fa\u0165 D\u00f4vern\u00e9 inform\u00e1cie alebo ak ju o ich poskytnutie po\u017eiada ak\u00fdko\u013evek org\u00e1n verejnej moci a tak\u00e9muto poskytnutiu nemo\u017eno zabr\u00e1ni\u0165 (napr. in\u0161tit\u00faty obchodn\u00e9ho tajomstva).<\/p>\n

7.5. <\/span>Bez oh\u013eadu na vy\u0161\u0161ie uveden\u00e9 je Poskytovate\u013e opr\u00e1vnen\u00fd zverejni\u0165 osobn\u00e9 \u00fadaje a D\u00f4vern\u00e9 inform\u00e1cie, ak sa pou\u017e\u00edvaj\u00fa na riadne fungovanie Softv\u00e9ru.<\/p>\n

8. Z\u00c1KAZ KONKURENCIE A Z\u00c1KAZ POSKYTOVANIA SLU\u017dIEB <\/b><\/p>\n

8.1. <\/span>Pou\u017e\u00edvate\u013e s\u00fahlas\u00ed s t\u00fdm, \u017ee po\u010das obdobia za\u010d\u00ednaj\u00faceho aktiv\u00e1ciou softv\u00e9ru a kon\u010diaceho jeden rok po ukon\u010den\u00ed pou\u017e\u00edvania softv\u00e9ru pou\u017e\u00edvate\u013eom pod\u013ea bodu 10.2 alebo 10. 3, nebude Pou\u017e\u00edvate\u013e priamo ani nepriamo nab\u00e1da\u0165 predajcov Poskytovate\u013ea. <\/p>\n

8.2. <\/span>Ak\u00e9ko\u013evek poru\u0161enie tohto ustanovenia bude ma\u0165 za n\u00e1sledok zmluvn\u00fa pokutu vo v\u00fd\u0161ke 10 000 EUR splatn\u00fa Poskytovate\u013eovi do 30 kalend\u00e1rnych dn\u00ed od tak\u00e9hoto poru\u0161enia. Na tieto \u00fa\u010dely Poskytovate\u013e vystav\u00ed U\u017e\u00edvate\u013eovi fakt\u00faru. Pou\u017e\u00edvate\u013e je tie\u017e povinn\u00fd uhradi\u0165 v\u0161etky \u0161kody sp\u00f4soben\u00e9 Poskytovate\u013eovi v d\u00f4sledku poru\u0161enia tohto ustanovenia, ktor\u00e9 presahuj\u00fa v\u00fd\u0161ku zmluvnej pokuty. <\/p>\n

9. <\/b>OZN\u00c1MENIA A V\u00ddMENA INFORM\u00c1CI\u00cd<\/b><\/p>\n

9.1. <\/span>Ak nie je v tomto dokumente uveden\u00e9 inak, vz\u00e1jomn\u00e1 komunik\u00e1cia medzi Pou\u017e\u00edvate\u013eom a Poskytovate\u013eom bude prebieha\u0165 p\u00edsomne v slovenskom alebo anglickom jazyku a bude doru\u010dovan\u00e1 na fyzick\u00e9 adresy a\/alebo e-mailov\u00e9 adresy uveden\u00e9 v \u00da\u010dte. Ozn\u00e1menie\/dokumenty sa pova\u017euj\u00fa za doru\u010den\u00e9: <\/p>\n

9.1.1 v pr\u00edpade osobn\u00e9ho doru\u010denia odovzdan\u00edm p\u00edsomnosti osobe opr\u00e1vnenej prij\u00edma\u0165 p\u00edsomnosti v mene prij\u00edmaj\u00facej strany, ktor\u00e1 je adres\u00e1tom, a podpisom tejto osoby na doru\u010denke a\/alebo k\u00f3pii doru\u010denky, alebo odmietnut\u00edm prevzatia p\u00edsomnosti touto osobou, \u010do sa preuk\u00e1\u017ee vyhl\u00e1sen\u00edm tejto osoby alebo aspo\u0148 dvoch (2) \u010fal\u0161\u00edch os\u00f4b, ktor\u00e9 boli pr\u00edtomn\u00e9 pri odmietnut\u00ed doru\u010denia;<\/p>\n

9.1.2 v pr\u00edpade doru\u010dovania po\u0161tou alebo kuri\u00e9rskou slu\u017ebou doru\u010den\u00edm p\u00edsomnosti na adresu prij\u00edmaj\u00facej strany uveden\u00fa na \u00da\u010dte (alebo na ak\u00fako\u013evek in\u00fa adresu, ktor\u00e1 je skuto\u010dnou adresou bydliska alebo s\u00eddla prij\u00edmaj\u00facej strany) a v pr\u00edpade doru\u010dovania doporu\u010denou po\u0161tou odovzdan\u00edm p\u00edsomnosti osobe opr\u00e1vnenej prij\u00edma\u0165 p\u00edsomnosti v mene prij\u00edmaj\u00facej strany, ktor\u00e1 je adres\u00e1tom, a podpisom tejto osoby na doru\u010denke, najnesk\u00f4r v\u0161ak do troch (3) dn\u00ed odo d\u0148a uveden\u00e9ho na potvrden\u00ed o odoslan\u00ed, bez oh\u013eadu na to, \u010di bolo doru\u010denie \u00faspe\u0161n\u00e9 alebo nie;<\/p>\n

9.1.3 v pr\u00edpade doru\u010denia prostredn\u00edctvom e-mailu na e-mailov\u00e9 adresy uveden\u00e9 v \u00da\u010dte alebo na in\u00e9 e-mailov\u00e9 adresy, ktor\u00e9 s\u00fa Pou\u017e\u00edvate\u013eovi a\/alebo Poskytovate\u013eovi zn\u00e1me, v okamihu prijatia potvrdenia o doru\u010den\u00ed adres\u00e1tom, najnesk\u00f4r v\u0161ak do 24 hod\u00edn od odoslania e-mailu, bez oh\u013eadu na to, \u010di bolo doru\u010denie \u00faspe\u0161n\u00e9 alebo nie.<\/p>\n

9.2. <\/span>Ak sa ozn\u00e1menie\/dokument doru\u010duje viacer\u00fdmi sp\u00f4sobmi doru\u010denia, pova\u017euje sa tak\u00e9to ozn\u00e1menie\/dokument za doru\u010den\u00fd v de\u0148, v ktor\u00fd doru\u010denie pod\u013ea tejto zmluvy nastane sk\u00f4r.<\/p>\n

9.3. <\/span>Pou\u017e\u00edvate\u013e aj poskytovate\u013e s\u00fa opr\u00e1vnen\u00ed ur\u010di\u0165 nov\u00fa adresu na doru\u010dovanie ozn\u00e1men\u00ed\/dokumentov. Pokia\u013e Pou\u017e\u00edvate\u013e a\/alebo Poskytovate\u013e p\u00edsomne neozn\u00e1mi druhej strane tak\u00fato zmenu najmenej p\u00e4\u0165 (5) pracovn\u00fdch dn\u00ed vopred, v\u0161etky ozn\u00e1menia\/dokumenty sa m\u00f4\u017eu \u00fa\u010dinne doru\u010dova\u0165 a doru\u010dova\u0165 na predch\u00e1dzaj\u00facu adresu uveden\u00fa v \u00da\u010dte. <\/p>\n

10. <\/b>UKON\u010cENIE ZMLUVY<\/b><\/p>\n

10.1. <\/span>Obdobie predplatn\u00e9ho sa automaticky obnovuje na mesa\u010dnej b\u00e1ze.<\/p>\n

10.2. <\/span>The User may terminate the use of the Software by providing a written notice to the Provider at least one calendar month before the engagement will terminate. To clarify, after the User delivers a notice of termination of its use of the Software, the User is obliged to pay for and use the Software for one Subscription Period following the cancellation. <\/p>\n

10.3. <\/span>Poskytovate\u013e m\u00f4\u017ee ukon\u010di\u0165 pou\u017e\u00edvanie softv\u00e9ru p\u00edsomn\u00fdm ozn\u00e1men\u00edm pou\u017e\u00edvate\u013eovi po\u010das obdobia predplatn\u00e9ho, pri\u010dom softv\u00e9r bude pou\u017e\u00edvate\u013eovi k dispoz\u00edcii a\u017e do za\u010diatku tohto obdobia predplatn\u00e9ho.<\/p>\n

11. <\/b>Z\u00c1VERE\u010cN\u00c9 USTANOVENIA<\/b><\/p>\n

11.1. <\/span>Tieto zmluvn\u00e9 podmienky tvoria \u00fapln\u00fa dohodu medzi poskytovate\u013eom a pou\u017e\u00edvate\u013eom.<\/p>\n

11.2. <\/span>Pr\u00e1va a povinnosti poskytovate\u013ea, pou\u017e\u00edvate\u013ea v s\u00favislosti s pou\u017e\u00edvan\u00edm softv\u00e9ru sa riadia t\u00fdmito podmienkami, pokia\u013e sa poskytovate\u013e a pou\u017e\u00edvate\u013e p\u00edsomne nedohodn\u00fa inak.<\/p>\n

11.3. <\/span>V pr\u00edpade, \u017ee niektor\u00e9 ustanovenie t\u00fdchto podmienok bude vyhl\u00e1sen\u00e9 za neplatn\u00e9 alebo ne\u00fa\u010dinn\u00e9, tak\u00e9to vyhl\u00e1senie nebude ma\u0165 vplyv na platnos\u0165 a\/alebo \u00fa\u010dinnos\u0165 a\/alebo uplatnite\u013enos\u0165 ostatn\u00fdch ustanoven\u00ed t\u00fdchto podmienok a bude nahraden\u00e9 pr\u00edslu\u0161n\u00fdm platn\u00fdm ustanoven\u00edm.<\/p>\n

11.4. <\/span>Poskytovate\u013e je opr\u00e1vnen\u00fd jednostranne meni\u0165 tieto podmienky. Zmena Podmienok mus\u00ed by\u0165 U\u017e\u00edvate\u013eovi ozn\u00e1men\u00e1 p\u00edsomne alebo elektronicky alebo zverejnen\u00edm ozn\u00e1menia o zmene Podmienok na Str\u00e1nke. <\/p>\n

11.5. <\/span>V\u0161etky spory, ktor\u00e9 vznikn\u00fa z pr\u00e1vnych vz\u0165ahov vypl\u00fdvaj\u00facich z t\u00fdchto podmienok alebo v s\u00favislosti s nimi, vr\u00e1tane ak\u00fdchko\u013evek ved\u013eaj\u0161\u00edch pr\u00e1vnych vz\u0165ahov s\u00favisiacich s t\u00fdmito podmienkami, sa strany pok\u00fasia vyrie\u0161i\u0165 zmierom.<\/p>\n

11.6. <\/span>Tieto obchodn\u00e9 podmienky s\u00fa vypracovan\u00e9 v anglickom jazyku.<\/p>\n

11.7. <\/span>V\u0161etky pr\u00e1vne vz\u0165ahy medzi Pou\u017e\u00edvate\u013eom a Poskytovate\u013eom sa riadia pr\u00e1vnym poriadkom Slovenskej republiky a v pr\u00edpade sporu s\u00fa pr\u00edslu\u0161n\u00e9 s\u00fady Slovenskej republiky.<\/p>\n

11.8. <\/span>Tieto obchodn\u00e9 podmienky nadob\u00fadaj\u00fa platnos\u0165 a \u00fa\u010dinnos\u0165 1. apr\u00edla 2026.<\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Legislat\u00edva Z\u00e1sady ochrany osobn\u00fdch \u00fadajov Zmluvn\u00e9 podmienky \u2013 spolo\u010dnos\u0165 Zmluvn\u00e9 podmienky \u2013 spolo\u010dnos\u0165 SaaS Zmluvn\u00e9 podmienky \u2013 obchodn\u00edci Firma Podmienky CloseRocket – spolo\u010dnosti SAAS 1. V\u0160EOBECN\u00c9 1.1. Nasleduj\u00face podmienky (\u201eV\u0161eobecn\u00e9 obchodn\u00e9 podmienky\u201c) upravuj\u00fa v\u00e1\u0161 pr\u00edstup k softv\u00e9ru na riadenie vz\u0165ahov so z\u00e1kazn\u00edkmi CloseRocket a jeho pou\u017e\u00edvanie, ktory\u0301 je pr\u00edstupny\u0301 prostredn\u00edctvom webovej str\u00e1nky CloseRocket www.closerocket.com alebo […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-11720","page","type-page","status-publish","hentry"],"yoast_head":"\nV\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY - Firma SaaS | AI-Powered B2B Sales Platform for Global Teams<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.closerocket.com\/sk\/vseobecne-obchodne-podmienky-firma-saas\/\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"V\u0160EOBECN\u00c9 OBCHODN\u00c9 PODMIENKY - Firma SaaS | AI-Powered B2B Sales Platform for Global Teams\" \/>\n<meta property=\"og:description\" content=\"Legislat\u00edva Z\u00e1sady ochrany osobn\u00fdch \u00fadajov Zmluvn\u00e9 podmienky \u2013 spolo\u010dnos\u0165 Zmluvn\u00e9 podmienky \u2013 spolo\u010dnos\u0165 SaaS Zmluvn\u00e9 podmienky \u2013 obchodn\u00edci Firma Podmienky CloseRocket – spolo\u010dnosti SAAS 1. 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